How can we help you?

General

What is Creative Juice?
When was Creative Juice founded?
Why do I need a business banking account?
Do you charge overdraft fees?
Should I pick sole proprietorship or LLC?
Can I start an account as a sole proprietorship and then become an LLC?

Connecting social platforms & external bank

What platforms can I link to my Creative Juice account?
My data isn’t showing up correctly for my channels. How do I adjust?
How do I link an external bank to my Creative Juice account?

Banking

How do I cash checks?
Is my wire info the same as my DDA info?
What is my digital card?
How do I pay my team with Creative Juice?
How do I use the rewards program?

Turnaround time

How long does it take to receive my Creative Juice debit card?
How long does it take to wire money?
What is ACH and P2P turnaround time?

International

Can I send international wires?
Is Creative Juice accessible for creators outside the United States?

Limits

What is my withdrawal limit?
Can I increase my limit?

Invoices

How do I receive payment when I send an invoice?
Can I adjust the payment status of the invoice manually?
Can I delete an invoice?
Can I resend an invoice?
How do I send a reminder invoice?

Taxes

How do I save money on taxes?
How do I know if an expense is a business expense?
Can I deduct fees for Juice Funds?

Juice Funds

What are Juice Funds? How do they work?
How do I apply?
How are you choosing which creators or channels to invest in?
What are you looking for in an applicant?
What’s the fine print?
Where can I find out more information about funding?

Teams

What is the team's function?

Juice Bucks Referral Program

How do I get started on Juice Bucks?
I received a Juice Bucks referral link - now what?
How much do I need to spend in order to earn money with Juice Bucks?
How long does it take to receive my first $25?
Is there a maximum amount of Juice Bucks that I can earn?
Can creators of any size be referred?
Do I have to reach 100 referrals to earn money with Juice Bucks?
How do I earn bonuses?
Where can I find the Juice Bucks terms and conditions?